An Organizational Dilemma Essay Example | Topics and Well Written Essays - 750 words

An Organizational Dilemma - Essay ExampleThis essay seeks to analyze a critical way of handling ethical issues in any organization by using an example from General Motors. The methodology used herein is derived by Trevino and Nelson (2011). maltreats of Handling Ethical Issues Now that ethical issues will always appear in a line of merchandise organization, it is only obvious that every handler has the responsibility of handling the issues sensibly. This agent they should be handled in a manner that compromises little but at the same time achieves a great flowerpot for the business. In that light, the eight step model developed by Trevino and Nelson (2011) seeks to ease the task of managers in ensuring that all the key players, who are the customers, employees, shareholders and the community in which the business operates, are all at a satisfactory level. Step One Gather the Facts According to Trevino and Nelson, this is quite a critical yet unpredictable break of addressing th e ethical issue (2011). At this level, the focal point is required to collect the points of view of the customers, employees, shareholders and the community. ... Step Two Define the Ethical Issues This is an analysis of the results obtained in step one. The management interprets the meaning of the facts gathered in relation to the organization. This identifies the genuine issues from the bluffs. For instance, a GM customer who claims that there is no customer help centre in southwesterly Africa is considered to be bluffing since there are a number of them. Step Three signalize the Affected Parties The opinion or complaint of one party could be a whole network that affects more than just that one party. This step enlists all the parties affected by a single issue. For instance, GM was considered to be a key pollutant in 1978 by producing 80 different toxic fumes. This not only affects the community or so it but also the employees working in the factory. Step Four Identify the Con sequences These could be considered as either long-term or short-term make of the particular issue highlighted by the preceding steps (Trevino and Nelson, 2011). This means that some effects are felt for a long period of time while others are only felt for a short time. These effects can also be viewed from the perspective of how much damage they cause to the stakeholders. For example, the GM pollution of 1978 was said to cause adverse respiratory complications for the society around it, including school children. With this, the management is charged with the responsibility of providing actions that can solve the situation both in the long term and short term. Step Five Identify Obligation for each Action Contemplated This means that the management is required to know if any of the actions contemplated in step four is implemented and the implications thereof to